![]() This is super unprofessional and I don’t appreciate it. So at this point I feel like I’ve been scammed $500 and now I have to take legal action. It has been a bit over 2 weeks, I still have not received my refund, every time I ask the moderator about my money she’s saying that she put in an emergency refund and waiting to hear back, nobody wants to give me a number to call, I keep sending emails to Minnie (no reply), I’ve tried calling Aaliyah (the number doesn’t work), I have now emailed Errol (no reply). ![]() So at this point I just want my refund back and look elsewhere. 24 hours later I get a message that everyone that applied for this apartment were not qualified. So trying to be positive, I met up with the moderator to look at the other apartment, get details and I ask about my deposit (will it be transferred to this location) she informed me all I would need to do is send an email to her and her supervisor about that and go from there. ![]() I was told this is not a scam and if I want to view the other apartment I can. So on the group page I notice that my moderator and another moderator is showing the same apartment at a different location and I immediately am confused. At this point I’m seeing nothing being refunded I kept asking my moderator, she keeps telling me she’s waiting to hear back, at this point I feel like I’m being scammed. I was informed that refunds are processed Tuesdays & Fridays and would receive it in the evening. I was told that the admin/supervisors take care of that and she put the request in for me. In this time I was also having some trouble with employment but it worked out HOWEVER, I started asking to get my deposit refunded to my account. I found out that the apartment ended up being taken from someone else. Thinking everything would go smooth I did. After that, to at least hold the room for me until I got all my documents in to see if I was approved for the apartment I was told to put down $500 good faith “refundable” deposit. I had a moderator that had an apartment I went to go look at. Words cannot explain how upset I am at this “company.” I moved out of my hometown to start life fresh, found this page on FB where people can get help looking for apartments. I called the agency and every line went straight to voicemail. Thank God I put it on my credit card so now the bank has to fight them instead of me. My credit card company says it should only take 3 days to come in. Still have not received the 500 deposit back and it's been 2 weeks. I know this is a business but be up front with people. I knew this was bull but then the same a gent posted the same apartment on the same group I was apart of again and the rent for each room went up at least 100-200 dollars. The agent then tells us the landlord wants ur guarantor to have at least $500,000 in their account if they're retired. I paid 40dollars for my application and my dad's then a 500dollar deposit that I was told would be refunded if anything happened. ![]() I went with one of their agents who was sweet but because of what happened I do not trust any of them now. My friend recommended using the Facebook page to find reasonable housing. ![]()
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